FAQ

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Common questions

Frequently Asked Questions

Market254 Soko is an online marketplace that connects buyers and sellers across Kenya. We promote trusted sellers and quality products while ensuring safe and reliable transactions.

  1. Browse available categories or use the search bar.

  2. Contact us through the listed contact option or "Chat to Order" button.

  3. Confirm delivery and payment details..

List out to us via contact details to get your items listed and also get your online store running.

No. Each seller manages their own deliveries. However, Market254 ensures sellers follow quality and delivery standards and can assist in case of delivery disputes.

Payments are usually made via M-Pesa, bank transfer, or other secure payment channels agreed between the buyer and seller. Some sellers may offer “Pay on Delivery” options.

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